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EU Duty Paid
Worldwide shipping
Free UK Shipping over £20
Free International Shipping over £50
Tracking Order Information
When your order is shipped, you will receive a confirmation email. You will also receive a tracking number. Please see below on how to track your parcel:
Orders to be delivered to a UK address
Example Tracking Number | Courier | Tracking Site |
|---|---|---|
AAA111222333GB | Royal Mail | This is a non tracked service. Tracking number is for reference only and cannot be tracked. |
JC111111111GB | Royal Mail | https://www.royalmail.com/track-your-item |
Standard Delivery
FREE when you spend over £50.00
Royal Mail 2nd Class service- Estimated delivery 3-7 working days after dispatch.
This is a non-tracked service.
Tracked 24/48
Royal Mail Tracked 48 service- Estimated delivery 2 working days after dispatch
International Orders
*Please note, dispatch times can be affected by Customs. Dispatch times can be extended if there are delays at Customs. We are unable to intervene with Customs in any manner.
Standard Delivery
Example Tracking Number | Courier | Tracking Site |
|---|---|---|
LTN12345678N1 | Landmark | http://landmarkglobal.com/ |
This will then show the following screen:
Please check the ‘Tracking Number Link’. If your tracking number begins with ‘RG’, this is a standard service. For further tracking information for specific countries, please see below:
Example Tracking Number | Country of Destination | Tracking Site |
|---|---|---|
RG999999999BE | China | http://yjcx.chinapost.com.cn/qps/yjcx |
RG999999999BE | USA | https://tools.usps.com/go/TrackConfirmAction_input |
Tracked Express Delivery
When your order is shipped, you will receive a confirmation email. You will also receive a tracking number. Please see below on how to track your parcel:
Example Tracking Number | Courier | Tracking Site |
|---|---|---|
LTN12345678N1 | Landmark | http://landmarkglobal.com/ |
This will then show the following screen:
If you click the ‘View Complete Tracking History’, this will show a breakdown of the progress of your parcel. It will also give you a link to track with Postal Carrier:
Once you select Track with Postal Courier, this will take you to a new page that will show further tracking and will also provide a Barcode Number and a Local Barcode.
The local barcode can be used to track your parcel with your local courier. It will normally begin with ‘EA’
Please see below for additional tracking sites in destination countries:
Example Tracking Number | Country of Destination | Tracking Site |
|---|---|---|
EA123456789BE | Australia | https://auspost.com.au/parcels-mail/track.html#/track |
EA123456789BE | Canada | https://www.canadapost.ca/web/en/home.page |
EA123456789BE | China/HK | http://www.ems.com.cn/mailtracking/e_you_jian_cha_xun.html |
EA123456789BE | USA | https://tools.usps.com/go/TrackConfirmAction_input |
If the country of destination is not in the above list, please check with the EMS service in your country.
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